Frequently asked questions
Unless you are filming or taking pictures for news or current affairs purposes, we charge for all filming and photography in our properties, including our managed stations. Charging for our film service allows us to have a dedicated, experienced Filming Manager, ready to help you organise your shoot.
You are required to have Public Liability Insurance for all of your filming and this must be in pounds sterling. We generally require cover of up to £10million for medium or large budget features, £5million for television and low budget features, and £2million for stills photography. If you are a student, you will need your university to cover you on their insurance. We will need confirmation of this by way of both a letter from your course tutor, and a copy of your university’s Public Liability Insurance document.
We allow student filming and photography in our stations, providing the filming is for coursework at degree level or higher. We require the same paperwork for student projects as we do for all other filming or photography.
However, we can only accommodate student filming in public areas of our stations, and not in any back of house areas, or private areas.
Students do not film for free, although we do have a special rate for those filming for their coursework. See our fee page for more information.
Your risk assessment must be activity and site specific. You will need to tell us what you are filming, where on our property, and with what equipment. You will then need to outline what the hazards are; who is at risk; and why they are at risk.
You then need to tell us how you are going to reduce the risk and how you will continue to monitor this throughout your filming, and who will be responsible for monitoring that.
You MAY need to consider the below:
Use, type and position of lighting (we do not permit any lighting or flash photography that may cause a distraction to train drivers, so position of lighting and flagging needs to be carefully considered and is generally only permitted on the larger projects after site visits);
Use and type of generator;
Use of power cables, including location (cables are rarely permitted to cross walkways and must always be matted and taped - battery operated equipment with no trailing cables is preferable);
Use of smoke, mist or water for special effects;
Proposed special effects;
Storage of equipment (all equipment MUST be manned at all times);
Use of camera dolly on wheels (track is not permitted in our stations). Consider how you will ensure this doesn't impede other station users;
Use of camera crane and/or jib arm (working at height needs an additional permit, and additional costs will be incurred);
Use of tripod for camera. Consider how you will ensure this doesn't impact on pedestrian flow or cause a trip hazard;
Handheld camera operations (we expect any handheld / steadicam / rig operators to be assisted by a 'spotter' to ensure no collisions with members of the public);
Use of boom microphones (booms are not permitted in stations with overhead power lines). Consider how you will ensure your boom pole doesn't affect the other users of the station;
Use of reflectors or blackout (light shields);
Parking of support vehicles;
Distance from platform edge when filming (you and your crew / equipment must always be a minimum of 1.5m away from the platform edge);
Distance from overhead power lines (your equipment must always be a minimum of 3m away);
Use of an area for actors/crew to wait in when not working (green room);
Use of barriers to segregate station users and staff from the film unit during working periods;
Use of scaffolding for working platform (working at height needs an additional permit, and additional costs will be incurred);
Use of high level access equipment (working at height needs an additional permit, and additional costs will be incurred).
For more information on compiling risk assessments, see http://www.hse.gov.uk/risk/fivesteps.htm
If you are filming in a station, or near a working railway line, Network Rail will need to be informed of your filming activity and all of your filming equipment - including props - in advance. This, along with a site specific method statement and risk assessment, will need to be approved before your shoot can go ahead.
Booms and tracking are generally not permitted on platforms, and lighting positions must be agreed in advance. View the full information on filming in stations.
No. If the station you wish to film in is not on the list on our locations page, then you will need to contact the Train Operating Company (TOC) at the relevant station. Information on which TOCs manage which stations can be found on the National Rail website.
Network Rail is not a train operating company (TOC), so we cannot organise filming on trains. Information on which TOCs operate from which stations can be found on the National Rail website.
Filming is not currently permitted in the old Eurostar terminal at Waterloo.
If you are featuring the statues in our stations in anything other than an incidental way, then you will need to get permissions from the sculptor or their representative.
In St Pancras International, The Meeting Place statue was created by Paul Day who can be contacted directly on email@example.com.
The Betjeman statue is by Martin Jennings who can be contacted through Pete Woronkowicz, Licensing Executive at DACS, who can be called on 020 7553 9068.
If you wish to film on a platform with a train pulling in, leaving, or stationary, you will need to obtain permission from the Train Operating Company (TOC) before you apply to film.
To find out which TOCs operate from Network Rail managed stations, see our website.
For all other stations, see National Rail Enquiries website.
Event spaces in our stations are managed by Space and People. To book an event space please contact them. Should you wish to film and photograph the event, then please come back to this site to apply.
For commercial filming/photography within the Eurostar restricted zone (Eurostar platforms, departures lounge and arrivals area) at St Pancras International the fees are from £750 per hour + VAT for a maximum of six people. For additional people an extra escort/s will be required, and the fee will increase by £75.00 per hour for every six extra people, along with an escort fee of £50 per hour per escort.
There are restrictions on the number of people who can be accommodated, and this will depend on the location. In addition to this fee, if filming a journey, then tickets for each individual will also need to be purchased.
For every enquiry, Eurostar will require a full proposal giving details of the client, content, timing, numbers of people, and equipment to be used. This is for an initial assessment. If accepted, then a full risk assessment, method statement, equipment list and proof of Insurance will be required.
Please contact Lesley Retallack, Head of Events and CSR at Eurostar International, on 020 7843 5300 or email her at Lesley.Retallack@eurostar.com. For news or press enquiries, please email firstname.lastname@example.org.
For filming in the hotel or on the forecourt, permission must be sought from the hotel directly. Fees will apply.
St Pancras Grand Brasserie and Champagne Bar are owned and managed by Searcy’s who will advise directly on filming and photography requests. Separate location fees apply. Visit their website for more information.
The highly reflective stainless steel construction of the Champagne Bar means lights must be screened to avoid dazzling train drivers.