Frequently asked questions
In this section, you'll find answers to questions frequently asked by our customers. Click on a question to reveal an answer.
See risk assessment guidance page.
If you are filming at a station or near the railway you will need to tell us what you are filming and what equipment you are using (including props) in advance. This information, along with a risk assessment and method statement (RAMS) must be accepted by our teams before your shoot can go ahead.
No. If the station you like is not listed in our location library then you’ll need to contact the train operating company (TOC) of that station. See other railway stations and TfL tab on our about our service page.
No, but for larger productions we have the measurement train - subject to availability. You can find more information in the location library.
Yes, but this may mean you'll need a staff escort. Staff time is charged for, and costs can be found here.
If you want to show a train or train logos, you'll need to get permission from the relevant train operating company (TOC) before you apply to film. See other railway stations and TfL on our about our service page.
Yes, all filming and photography needs to take place outside of peak hours. This means between 10:00 and 16:00, or between 20:00 and 06:30, Monday to Friday. You can usually film at any time on Saturdays, Sundays and bank holidays.
We don’t allow people to work over 12 hours, so you may need to consider shift changes for longer days.
You will need to tell local tenants and residents of any activity that may affect them or their business.
Platform 9 ¾
If you want to film at Platform 9 ¾ in London King’s Cross, you must get permission from Warner Bros. You'll need to share this with us as part of your application to film. Please contact James.Dudley@warnerbros.com.
If you are featuring the statues at our stations you'll need to ask the sculptor’s permission or get authority from their representative or the managing estate.
In London Liverpool Street, both Kindertransport statues belong to the Association of Jewish Refugees (AJR), available on 020 8385 3070 / firstname.lastname@example.org.
In London Paddington, the Paddington Bear statue was created by Marcus Cornish who can be contacted through email@example.com.
In London St. Pancras International, The Meeting Place statue was created by Paul Day who can be contacted through firstname.lastname@example.org.
The John Betjeman statue was created by Martin Jennings who can be contacted through Pete Woronkowicz at DACS on 020 7553 9068 / email@example.com.
Event spaces in our stations are managed by Space and People and they look after event-related filming for us.
Rarely. Speak to us for more information.
See our filming nearby page.
We have limited parking so it is unlikely we can arrange this for you. Public car parks at our managed stations are managed by APCOA and available space varies.
Filming within the restricted zones (Eurostar platforms, departures lounge and arrivals area) at London St. Pancras International and Ebbsfleet International is managed by Eurostar. Contact them on 020 7843 5300 / firstname.lastname@example.org.
The station forecourt (excluding the steps down to Pancras Road) is managed by the St. Pancras Renaissance hotel.
The St. Pancras Grand Brasserie and the Champagne Bar are owned and managed by Searcys.
Certain productions qualify for discounts on our filming fees (not additional costs):
Rail enthusiast - if your production is aimed at the rail enthusiast market, band A fees apply.
Sustainability - we encourage environmental responsibility. To support this, we offer discounts of between three to five per cent to productions which have an accreditation from an industry-recognised scheme (such as Albert and Green Screen). Please ask us for more information.
Train operating company - if the production you are working on is for the benefit of a train operator then we will give you a 25 per cent discount on fees within band C, as long our minimum timescales are met. The discount is not available on small-scale filming agreements submitted with less than five working days.